Pyramid TimeTrax Clock User Manual

888 534-5994 TimeTrax Pro USER MANUAL

2TIMETRAX PROINSTALLING THE TIME RECORDERThe TimeTrax series time recorder can be mounted on a wall using the mount-ing bracket or set on a desk using

3TIME & ATTENDANCE SYSTEMATTACHING THE TIME RECORDERTO THE MOUNTING BRACKET• Push the time recorder onto thepreviously installed mountingbracket s

4TIMETRAX PRODETACHING THE TIME RECORDERFROM THE MOUNTING BRACKET• Hold the wall bracket release key (included) with the pointed end up and thediagona

5TIME & ATTENDANCE SYSTEMOPTION 1OPTION 2ABDDCBEFG1234567890CLEARENTERPARTS REFERENCEA. Central PCB. RJ45 to DB9 Adapter (PN 41400)C. USB to RS232

6TIMETRAX PROINTRODUCTIONCongratulations on your purchase of the Pyramid TimeTrax Pro Time andAttendance System.TimeTrax Pro takes proven card reader

7TIME & ATTENDANCE SYSTEMUsing the Time RecorderOnce the time recorder is installed, the employee punch records that are gener-ated from card punc

8TIMETRAX PROINSTALLING THE SOFTWAREClick NEXT to continueTo accept licensingagreement click NEXT to continueEnter User Name andOrganization.Choose fo

9TIME & ATTENDANCE SYSTEMClick INSTALL to begin installationWhen installation is complete, click FINISHDouble click the ICON placed on your deskto

10TIMETRAX PROLOG IN WINDOWWhen the program is launched, you are presented with the Log In Form.INITIAL COMMUNICATION FORMAfter you successfully log i

11TIME & ATTENDANCE SYSTEMTIMETRAX PRO SETUP WIZARDPAYROLL GROUP SETUPPayroll Groups categorize how groups of employees are paid. As an example,Sa

REFERENCE GUIDETime and Attendance System

12TIMETRAX PROPAY CATEGORIES SETUPPay categories are classifications of employee hours. Click EDIT to begin.PAY CATEGORY: Predefined classifications o

13TIME & ATTENDANCE SYSTEMClick EDIT to start.Max Hours Before Missed Punch Assumed: The maximum number ofhours an employee can work without punch

14TIMETRAX PROADVANCED EMPLOYEE GROUPS SETUPEmployee Groups Advanced can be used when the standard Employee Groupsis not sufficient for an organizatio

15TIME & ATTENDANCE SYSTEMEMPLOYEE DETAILS SETUPThis section is where individual employee information is stored. (For QuickBooksusers, please see

CONFIGURE TABDate/Time Setup: This is the screen in which you will make any adjustments necessary to the TimeTrax Pro date andtime, as well as Dayligh

17TIME & ATTENDANCE SYSTEMTIMETRAX SECURITYThis is the screen in which you will set User Names and Passwords, as well as security for anyone that

18TIMETRAX PROTIME SOURCE & SYNC STANDARDSIt is not necessary to make any changes on this screen.SUPERVISOR FUNCTIONSNOTE: This option will only s

19TIME & ATTENDANCE SYSTEMKEYPAD ENTRYUsing the KeypadPunch records can be entered using the keypad on the time recorder if this has been enabled

20TIMETRAX PROBELL SCHEDULESTimeTrax accommodates bell scheduling for customers who have standardstart/end and break/lunch times and want to program b

21TIME & ATTENDANCE SYSTEMCHANGING BELL SCHEDULEOnce a bell schedule is established, the time of an entry cannot be changed. Theentire entry must

TIME & ATTENDANCE SYSTEMREFERENCE GUIDE

22TIMETRAX PROTo enter exceptions, click theEDIT PAYROLL DETAILS buttonand select which special pay you wish to add (the date will only pre-populate i

23TIME & ATTENDANCE SYSTEMEMPLOYEE SELECTION:Chooseeither EMPLOYEE BY GROUPS in the SelectedPayroll Group or INDIVIDUAL EMPLOYEES in the Selected

24TIMETRAX PROREPORTS / EXPORTSREPORTSWhen generating REPORTS you must select the PAY PERIOD you want includedin the report, as well as the EMPLOYEE G

25TIME & ATTENDANCE SYSTEMEmployee Contact Information: Shows NAME, ADDRESS, HOME PHONEand WORK PHONE.Employee Seniority Report: Shows EMPLOYEE NA

26TIMETRAX PROIMPORTING EMPLOYEES FROM QuickBooksThis section discusses how to import employees from your QuickBooks systemto TimeTrax Pro to eliminat

27TIME & ATTENDANCE SYSTEMALWAYS IMPORT: When selected, this optionwill always import the QuickBooks employee intoTimeTrax Pro without asking.ASK

28TIMETRAX PROADPThe following are instructions for setting up and using the ADP EXPORTcontained in the TimeTrax PRO. You will have to go into the REP

29TIME & ATTENDANCE SYSTEMGENERIC TEXTThe following are instructions for setting up and using the GENERIC TEXTEXPORT contained in the TimeTrax PRO

30TIMETRAX PROPAYCHEX PREVIEWThe following are instructions for setting up and using the PAYCHEX PREVIEW EXPORT contained in the TimeTrax PRO. You wil

31TIME & ATTENDANCE SYSTEMPAYCHEX PAYLINKThe following are instructions for setting up and using the PAYCHEX PAYLINK EXPORT contained in the TimeT

TIMETRAX PROTIMETRAX PRO PRODUCT & SOFTWARELICENSING AGREEMENTCopyright © 2001-2006 Pyramid Technologies,LLCPortions of this program Copyright © 1

32TIMETRAX PROPRODATA EVOLUTIONThe following are instructions for setting up and using the PRODATAEVOLUTION EXPORT contained in the TimeTrax PRO. You

33TIME & ATTENDANCE SYSTEMQuickBooks 2003+The following are instructions for setting up and using the QUICKBOOKS 2003+LINK EXPORT contained in the

34TIMETRAX PROQuickBooks – 2002The following are instructions for setting up and using the QUICKBOOKS PRE-2002 LINK EXPORT contained in the TimeTrax P

35TIME & ATTENDANCE SYSTEMTo obtain a CREATE TIME, do the following:1. In the QuickBooks Tool Bar go into:FILETIMEREXPORT LISTS FOR TIMER2. Click

36TIMETRAX PROQuickBooks PRO TIMER EXPORT USERSThe following are instructions for setting up and using the QUICKBOOKS PRO TIMER EXPORT contained in th

37TIME & ATTENDANCE SYSTEMTo obtain a CREATE TIME, do the following:1. In the QuickBooks Tool Bar go into:FILETIMEREXPORT LISTS FOR TIMER2. Click

38TIMETRAX PRODEPARTMENT CODESDepartment Codes allow employees to change Departments or Jobs throughoutthe course of a workday. Department codes could

39TIME & ATTENDANCE SYSTEMSQL HARDWARE INSTALLATIONIMPORTANT:Software must be fully installed PRIOR to connecting the hardware.1. Install SQL Serv

40TIMETRAX PROIncluded in your shipment you should have received 2 CDs, one marked TIMETRAX SQL_SVR and the other marked TIMETRAX SQL_CLIENT. If you p

41TIME & ATTENDANCE SYSTEMWhen the InstallShield Wizard completes, you will have 3 icons on yourDesktop:• TIMETRAX Network Agent – communicates w

TIME & ATTENDANCE SYSTEMcommercial purposes nor sell, or otherwise transferit for value. Commercial purposes include the use of the TimeTrax Pro s

42TIMETRAX PRODoubleclick on thePyramidTIMETRAXProgram.Click OKStep 3: Open/Run the Pyramid TIMETRAX Program by double clicking on thedesktop icon. A

43TIME & ATTENDANCE SYSTEMTo allow access to the TIMETRAX database over the network, make sure that the TIMETRAX program is closed on the Server.

44TIMETRAX PRO• Once the program is removed, navigate to My Computer – C:\ ProgramFiles\Pyramid and delete the PYRAMID FOLDER.Once you have created a

45TIME & ATTENDANCE SYSTEMClick BROWSEClick NEXTRunning TIMETRAX Network Agent as a Background TaskThe TIMETRAX Network Agent must be running to a

46TIMETRAX PROSelect:OPEN ADVANCED PROPERTIES FOR THIS TASKSelect: FINISHTask Name should pre-populate, however, if itdoes not, enter PYRFTNETSelect:

47TIME & ATTENDANCE SYSTEMAdd “-T” to the end of the path.Select: TASK tabSelect: APPLYSelect: SETTINGS tabSelect: APPLYIn the “Run:” text field,

48TIMETRAX PROMODEM POLLING – HOST MODEM INSTALLATIONPARTS REFERENCEA. Central PC B. RJ45 to DB9 Adapter (PN 41400) C. US

49TIME & ATTENDANCE SYSTEMMODEM POLLING – REMOTE MODEM INSTALLATIONTerminal with External ModemTerminal with Internal ModemPARTS REFERENCEA. TimeT

50TIMETRAX PROPLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE ATTEMPTING THE INSTALLATION. IntroductionTimeTrax Modem Polling is a powerful tool that

51TIME & ATTENDANCE SYSTEMInstalling Remote Recorder(s) and Modem(s) (See diagram on page 49)TimeTrax Time Recorders installed at remote locations

TIMETRAX PRO7) APPLICABLE LAW. This EULA is governedby the laws of the State of Connecticut. ShouldYou have any questions concerning this EULA, orif Y

52TIMETRAX PROModem Polling Control PanelThe Modem Polling Control Panel is where the Modem Polling programmingtakes place and is located by first sel

Locations TabEntering the Location InformationThe location is where the Remote Recorder and Modem are physically located.Each remote location is setup

54TIMETRAX PROSchedule TabThe Modem Polling Server can automatically contact groups of remote locationsto download employee punch records based on a s

55TIME & ATTENDANCE SYSTEMThe TIME FORMAT selection allows times to be displayed in either 12 or 24-hour format.The SET LOCAL TIME ZONE/DAYLIGHT S

56TIMETRAX PROStarting the Modem Polling ServerIn order to poll punches either via the Polling Schedule or the Poll Punch but-ton, the Modem Polling S

57TIME & ATTENDANCE SYSTEMRetrieving Remote Punch RecordsEmployee punch records are stored in the remote TimeTrax Time Recorders (up to 4,000) unt

58TIMETRAX PROTIMETRAX ETHERNET TIME RECORDERThis product requires a network that has a DHCP server and that the server isenabled. The clock will auto

59TIME & ATTENDANCE SYSTEM8. Note: Time Recorders are going to be activated one-at-a-time! Power up the next Ethernet Time Recorder Terminal wit

60TIMETRAX PROMULTIPLEXERThe Pyramid Multiplexer is a device that allows TimeTrax software to interfacewith up to 8 additional TimeTrax recorders, and

61TIME & ATTENDANCE SYSTEMElectrical Installation:1. Plug the power jack from the supplied wall transformer into the connectorlabeled “POWER” and

TIME & ATTENDANCE SYSTEMTABLE OF CONTENTSWhat’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

62TROUBLESHOOTING GUIDE FOR YOUR TIME RECORDERYOU MUST BE LOGGED IN AS ADMIN IN TIMETRAX AS WELL AS ANY OTHER INTEGRATED SOFTWARE PROGRAM, SUCH ASQUIC

63• Once the program is removed, navigate to My Computer – C:\ ProgramFiles\Pyramid and delete the PYRAMID FOLDER.• Insert the Disk provided (or dow

64USB to RS232 adapter (PN 41685): For computers with only a USB port. **Important** Make sure that the TimeTrax software is installed prior to conne

65Choose RESTORE FROM CURRENTBACKUP.Click VIEW INACTIVEEMPLOYEES.TROUBLESHOOTING• This will restore all data from the last backup. If you have punches

66For each employee, go to edit button and uncheck the INACTIVE check boxlocated under HOURLY PAY RATE.From the PAYROLL ICON on the VERTICAL ICON BAR,

675. Select TYPE TO SORT by type of file.6. Select pyramid.ini and all .mdb files.7. Right-click and copy files.For Non-Network PC users: 1. Right-

68QuickBooks Does Not Display Punch Information After ExportTime tracking data is missing for ALL employees:From QuickBooks Program:1. Choose EDIT2.

69STEP 2: Copy new QuickBooks 2003+Link_.exe from the original CD provided in shipment to C:\Program Files\Pyramid\TimeTrax.STEP 3: Re-launch TimeTrax

70Troubleshooting Support FolderPyramid enclosed a support folder on the Server CD that does not load onto the Server during installation. The Support

71DataDynamics ActiveReports 2 – Execute when TIMETRAX reports are not printing correctly.JET and MDAC – Execute MDAC first and then JET (order specif

TIMETRAX PROWorkdays and Workweek . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Reports/Exports . . .

72TROUBLESHOOTING FOR MODEM POLLINGServer Will Not Poll Punches/Resetting Receiver ModemIf a Receiver (Remote) Modem was ever attached to the Modem Po

73TROUBLESHOOTING FOR ETHERNET VERSIONIf a Time Recorder Cannot be Located After Multiple AttemptsVerify that it is connected properly according to th

74Connecting The Ethernet Time Recorder Via A Serial Port Ethernet Time Recorder clocks are equipped with an RS-232 serial connec-tion identical to th

75IMPORTANT INFORMATIONQuickBooks 2007 IntegrationThe new QuickBooks 2007 upgrade contains a PDF Converter that utilizes a virtual port that masks its

76TIMETRAX PROWARRANTY INFORMATIONRETURNSReturns on non-defective equipment can be made within 30-days of purchase for a fullrefund after inspection.

77TIME & ATTENDANCE SYSTEMTIMETRAX PRO PRODUCT LINEPART NUMBER TIMETRAX TERMINALSTT950SK TimeTrax Swipe KitTT950ST TimeTrax Swipe Terminal OnlyTT9

78TIMETRAX PROPART NUMBER SOFTWARE continued41336 Badges 701-80041337 Badges 801-90041338 Badges 901-1000PART NUMBER WARRANTY & SUPPORT8000W1S 1-Y

79TIME & ATTENDANCE SYSTEMPART NUMBER BELL & CLOCK ACCESSORIES continuedSYSTEM CLOCKS5200 12” Analog System Clock (12 Hour)5201 12” Analog Sys

80TIMETRAX PROINDEX77th Day Worked Overtime . . . . . . . . . . . . . . . . 14AAddress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

81TIME & ATTENDANCE SYSTEMNNetwork PC Users . . . . . . . . . . . . . . . . . . . . . . . 67Non-Network PC Users . . . . . . . . . . . . . . . .

1TIME & ATTENDANCE SYSTEMWHAT’S IN THE BOX?The TimeTrax series system includes the following:• (1) TimeTrax series time recorder.• Power Supply.•